Hello, We're
Bonded Networks!
We're here to support your IT needs and ensure you have all the tools and resources you need to thrive in your new role. Welcome aboard!
About Your Computer
Ready to Go
Your workstation has been set up with the requested software and access you need for your role. Everything should be ready on day one.
Need Something Extra?
For additional software or access requests, simply submit a ticket through our support portal using your work email login and we'll take care of it.
💡 Restart Your Computer Daily
A daily reboot clears temporary files, installs updates properly, and keeps performance running smoothly. Make it a habit at the end of each workday — it makes a big difference!
Keeping You Safe & Secure
Reboot Reminder
If your computer hasn't been rebooted in over a week, you'll get a pop-up reminder. Simply click OK and restart at your earliest convenience. Remember a reboot a day keeps us techs away!
Installing an Application
When installation an application, you'll notice a Bonded Networks Secure Admin pop-up will appear. Click Yes if you're sure you want to install it. The request will be routed to your tech team to review for potential security or malware issues. If approved, it runs automatically.
Is this correct?
Security Awareness Training
You'll receive a monthly training email from Curricula by Huntress to help protect against cyber threats. Sign in with your Microsoft account to complete it — it's quick and helps educated you on signs to look for to keep safe out in cyber space.
Quick Reminders & Tips
Think Before You Click
Be cautious with emails that look suspicious — especially ones asking for passwords, payments, or personal information. When in doubt, reach out to us before clicking any links.
Multi-Factor Authentication (MFA)
Always use MFA when prompted. It adds a critical extra layer of protection for your accounts and company data. Setting it up takes just a few minutes.
How to Set Up MFADon't Leave Your Computer Unattended
Lock your screen any time you step away from your workstation — even for a moment. Use these quick keyboard shortcuts:
Reset Your Own Password
If you ever get locked out, no need to wait for help! Use the self-service password reset tool to get back in quickly and independently.
How to Reset Your O365 PasswordDon't Forget Our Portal
Submit a Ticket
Open new support requests directly from the portal using your work email credentials anytime you need help.
Track Progress
Check the status of open tickets and see real-time updates on any requests you've submitted — no need to guess.
Fastest Way to Get Help
The portal is always the quickest path to IT support. You can also click the Bonded Networks logo in your system tray to open it instantly.